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I have been dealing with the sale of my deceased relative’s property. When David Radford first came to do the valuation, I felt very comfortable with his down-to-earth approach. He managed to balance friendliness and professionalism, which I found both appealing and reassuring. Despite the limitations of covid-19, and me living in New Zealand, the level of communication from the Mapperley team was excellent. Once we had a definite offer the Sales Negotiator Natasha White, was absolutely amazing. Her willingness to ‘go the extra mile’ to compensate for me having to do everything by email from New Zealand was so supportive. I am delighted to have chosen David James and have no hesitation in recommending them. Mr S. Walker (28th September 2020)