Peace of mind with our rent guarantee insurance and legal protection
If you opt for a management package, you have the ultimate confidence that you will receive your rent with our rent guarantee insurance policy. In the event of non-payment of rent we can make a claim to ensure your rent is protected for up to twelve months with ZERO excess!
As well as protecting you financially, a claim on our rent guarantee insurance will mean a solicitor will be appointed to obtain possession of your property. Your legal fees are fully covered throughout this process, including the serving of notices and court attendance costs. Rent guarantee is included for the first year of every tenancy and our Landlords can choose to renew this from year two onwards at a competitive rate.
State of the art accounting software and daily rent runs
At David James we process our rental payments every working day (rather than on a weekly basis as is the case with many of our competitors). This ensures you will receive your rent as soon as it is paid to us. If your rent is late we proactively work with your Tenants to manage any problems. Not only that, our Landlords can benefit from our accounting app, where they can access all the financial information relating to their property including monthly remittances, end of year tax statements and maintenance invoices.
Thorough inventory with a photographic schedule of condition
Our in-depth and comprehensive inventory will ensure that there is a record of your property’s contents. We take extensive photographs of each room and it’s contents to ensure that you have adequate documented evidence to protect you in the event of a deposit dispute at the end of the tenancy.
Our inventory also features a full schedule of condition, detailing the exact condition of all items in your property in addition to all permanent fixtures and fittings such as your kitchen and bathroom.
Our inventories are put together in-house by a dedicated member of our team.
Regular Property Inspections
We know that a property’s condition is a major concern when renting, so we will visit your property regularly to ensure it is being looked after. After each visit we will send you a photographic report providing you with details of any maintenance issues and note problems the Tenant may be experiencing. Our part managed Landlords can expect two visits each year, whilst Landlords opting for our managed service will benefit from four visits to their property every twelve months.
Online maintenance reporting and a 24-hour emergency maintenance line
The David James property management team has an interactive online maintenance reporting tool available for all tenants enjoying our full management service.
Our intuitive system also allows Tenants to upload photographs to help provide us with more information to speed us diagnosis and resolution of any problems that occur. It also contains handy how-to guides to help fix minor common problems, which most Tenants are able to use to resolve issues themselves.
No matter what time of day, your Tenants can contact us to report any genuine emergency issues. We have tradesmen available around the clock to ensure your property returns to full working order. This maintenance line is run by the David James team and not outsourced to a third-party call centre.
There’s so much to tell you, we made a video
We have put together a short video explaining our lettings and property management services